Areas of expertise:

E-Commerce and Omnichannel Operation

  • Choose the best carrier for your business

  • Optimise your warehouse operations and minimise overhead costs

  • Reduce shipping times and keep failed deliveries to a minimum

  • Minimise your carbon footprint with an efficient delivery system

Our E-Commerce & Omnichannel Operation Experts

Sofia Giuliani

Francesca Soprana

Davide Di Dario

Leonardo Girombelli

Federico Barbieri

Laura Valmorbida

Vasile Chitoroaga

Francesca Gardini

Case Studies

Discover some of the ways in which we have assisted our clients in their e-commerce and omnichannel operation.

Fashion Industry

A brand based in northern Europe, with more than €2bln total revenues.

Logistics Industry

Strategic transportation hub for international products; one of the main structures in Europe.

 

Fashion Industry

Luxury brand, based in northern Italy, with more than €300 million total revenue. 

Our Services

  • Digital Business Assessments

    UX/CX Reviews

    Scenario Analyses

    Operating Model Assessments

    Due Diligence for M&A

  • Online/Offline Distribution

    Omnichannel & E-commerce

    CRM & Contact

    E-commerce Logistics and Customer Operations

    Internationalisation

    Change Management

    Marketplace Integration

  • Business Planning

    Projects and Programmes

  • Omnichannel Customer Journeys

    Definition of Business Requirements

    Digital Product Roadmaps

    Digital Production Processes

    Digital Prototyping

  • Digital Organisation and Processes

    Digital Team Recruitment

    Platforms and Suppliers

    Setup and Migration Strategy

    Setup and Migration Project Management

  • Digital Performance Reviews

    Omnichannel/E-commerce Dashboard Design and Setup

    Conversion Rate and E-commerce KPI Optimisation

    E-commerce Operations KPI Optimisation

    CRM KPI Optimisation

    Buying and Merchandising KPI Optimisation

  • Project Management as a Service

    E-Business Management as a Service

    Digital Business Management Coaching


Want to discuss how we could help you?