Skip to main content
arad digital, home

Pharma & Healthcare

Italian arm of a pan-European pharmacy chain, with an online pharmacy and a growing network of owned pharmacies.Revenue: ~ €6.3B (group)

Operations Optimization & Logistics Model Design

Design and delivery of a new e-commerce distribution centre for the Italian arm of a pan-European pharmacy chain, from logistics model and business case to automation and WMS selection and go-live.

Services

Support

  • Advisory / Strategy
  • Solution design
  • Execution & Program management

Goal

Move online fulfilment to a new 15,000 sq m automated site without interrupting the business, sized for order volumes expected to grow more than twentyfold by 2027.

Approach

Migration plan and target processes, B2C and B2B business cases, tenders for automation, WMS and maintenance with six vendors in demo, then on-site PMO with fortnightly steering committees through testing, ramp-up and switch-over.

Results

An automation investment with payback estimated at about 26 months; one month after ramp-up began, the new site was processing more than 5,000 orders a day on the new systems.

Who worked on it

Similar case studies

Have a similar project? Work with us

Pick the area you want to discuss: we have already selected this project's, and we'll draft the request for you.

Want to name specific services? (optional)
Digital & Omnichannel
Program & Delivery Management

2 areas selected

Let's talk