Beauty & Cosmetics
International professional beauty group with two hair and skin care brands.Revenue: ~ €300M
Digital Organisational Assessment
Organisational assessment and target operating model design for the digital business of an international professional beauty group, aimed at strengthening governance, collaboration and digital capabilities across brands and markets.
Services
Support
- Advisory / Strategy
- Solution design
Goal
Assess the existing digital organisation and define how roles, responsibilities, governance and cross-functional collaboration should evolve to support business growth and an increasingly integrated customer experience.
Approach
Conducted 15+ leadership interviews, reviewed organisational structures, processes and decision-making across brands and markets, and benchmarked digital operating models to define organisational principles, key capabilities and a phased evolution roadmap.
Results
Identified nine interconnected areas for improvement and defined a target operating model with clearer accountability, stronger cross-functional collaboration and a roadmap to develop digital capabilities and governance.
Who worked on it
Similar case studies
Beauty & CosmeticsDigital & Omnichannel Strategy
International professional beauty group with two hair and skin care brands.
Beauty & CosmeticsDigital Operating Model Evolution
International professional beauty group with two hair and skin care brands.
Automotive & MobilityDigital Operating Model Redesign and Migration to a new ESP
Lifestyle division of a global Italian luxury automotive group, with apparel, accessories and collectibles sold through stores and e-commerce.
Automotive & MobilityERP RFP & Release Management
Lifestyle division of a global Italian luxury automotive group, with apparel, accessories and collectibles sold through stores and e-commerce.
Consumer ElectronicsB2B2C & Digital Distribution Strategy
Italian leading company in the smartphone and tech device accessories market.
EyewearCatalogue AI automation
Italian optical retailer with high level of professionalism.
EyewearDigital and Omnichannel Strategy & Business Plan
Italian optical retailer with high level of professionalism.
EyewearDigital and Omnichannel Transformation: PMO, Temporary Management, IT Advisory, Platform Selection
Italian optical retailer with high level of professionalism.
Have a similar project? Work with us
Pick the area you want to discuss: we have already selected this project's, and we'll draft the request for you.
Want to name specific services? (optional)
1 area selected